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Help Forum / “Detecting faces don't work”

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Eric Weber's Icon

Can you help me ? Trying ilovephotos for the first time, I synchronise it with my iPhoto library (7.1.5), working with Mac OS 10.5.5. After "importing" all my 3189 photos, ilovephotos try to recognize the faces but after 12 minutes of work, it don't recognize any faces !
The "red switch" stay grey, and I'm unable to switch it untill doing a manual tag.
Any idea to help me ?

Posted three years ago by Eric W.

Eric Weber's Icon

More suprinsigly, when I upload a photo to your website, the face recognition works well !!!

I try your trick to rotate the photo into the desktop app to force an new face recognition on that photo but the app don't recognize any face !

Posted three years ago by Eric W.