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Hi Jody,
I'm really sorry to hear about your crash issue. Hopefully I can help out.
Can you please send any crash logs to us?
To find them, open your console...to open the console, search "console" in spotlight.
Then type in "ilovephotos" in the search field, select everything that appears, and copy/paste into a text document.
You can send this document to feedback@ilovephotos.com
I'll have one of our engineers look into it.
Thanks!!
Cory
Posted three years ago by Cory S.
The desktop app crashed on me and now my recognized, but unidentified face boxes are gone. My list of identified faces is also gone, but the boxes in the images remain with their associated names.
Is there any way of getting them back? Face-list + unrecognized faces?